Deathsnatcher when I asked at customer care, they said it was frozen because of suspicious transactions.
But, I did
Debit transaction details :
14 March = Rs 10000 , in Angel one ,
13 March = RS 6000+ 10000+ 10000 in SBI CSP swipe machine ,
10 March = Rs 201 ,in Reliance smartpoint,
29 February= Rs 1000 + 20000 + 20000+ 10000 × 5 times in Paytm , & Rs 10000 in Mobikwik
Credit transaction details :
29 February= Rs 9,000 +20000+ 10000+ 10000+9499+ 10000 +10000
I told this to my branch and also nodal officer. made a complaint to RBI ombudsman.
Branch official gave a frabricated reply to them that I was shifted from my current address.
I sent them ReKYC declaration by post. but they did not update it.
visited nearest branch but they ignored me saying let us know what’s your problem from home branch. they would mail home branch, wait for reply.
now my account has been in debit frozen status.
please tell me what should I do?