Hey Guys,
So i had applied fir Axis Atlas credit card 2 weeks ago, considering that I wanted to go into the Travel benefits.
Now, I am working permanently from Home, and my office is 500 kms away.
The bank dispatched the card to the office address and I refused to accept delivery.
Now the bank is unable to help me with getting the card at my personal address.
They say to visit branch, branch guys say they can’t do anything about it, customer care will.
And the guy who came for kyc is also unaware,
They told me to update my communication address again which i already did.
Can someone help me to raise this issue ?
I have called support like 4-5 times with email also but ni avail, they are unable to understand the issue or provide any resolution.
Since I hold Ace also, was planning to close it once getting the Atlas, but with the recent devaluation and this card not being delivered, has made me really fed up with Axis, planning not to activate it now.
Is there any other good travel card I can go for? Which i can replace with ace also ?