HarishRaj ApinderSingh I did not anticipate this to get settled before the discharge. in My case (HDFC Though) the Transaction was on in progress state for close to a month before going away. However like i said, it was a POS transaction with PIN. If I were you, I would wait until 30th April but will also Raise an Online Cybercrime complain with details, just to be sure (If not done already) on [Login to see the link]
ApinderSingh Ok, I have already raised complaint on national cyber crime portal, but no update till now! Ok I will wait till 30th! What is discharge here- resolution of complaint
HarishRaj ApinderSingh I meant Chargeback. Sorry I am used to the term Discharge instead of Chargeback with my workplace.
ApinderSingh [Login to see the link] I have received a call from a vadodra based SBI cards landline number, could not pick it up due to a meeting! How to reach out to them? Or shall I wait for their call again ?
ApinderSingh [Login to see the link] applied for a card reissue through their webportal and there i tracked disputed transaction and got this
ApinderSingh [Login to see the link] Sorry to bother you again! I have received this mail regarding submission of documents. I have cyber crime reporting acknowledgement copy. Then phone number and all, email screenshot I have. They said if you talked to any CC representative- I have talked to many regarding reactivation of my card and then put up a request on twitter. Shall I share screenshots of call details and call recordings ( I have to check ) with them which I had for reactivating elite card. Shall I share all details leading to this fiasco. Due to this reactivation thing, I got screwed,- the number of this guy showed sbi cards customer care. Any other details to share- shall I share all the correspondence I have done with CC and PNO For reactivation, through which I got trapped in this fraud. Please check the SS and guide.
HarishRaj ApinderSingh Give them an elaborate explanation of the entire discussion. Add all the screenshot and call details wherever possible. Attach your complaint details. Maximize your inputs. Every single detail will count in investigation.
Deathsnatcher Dear Apinder when ever you share sensitive information here kindly refrain yourself from posting the screenshot as whole. instead edit the screenshots blurring the reference number and card number which further compromise your security.
HarishRaj ApinderSingh Ok cool, now we need to wait and watch for the investigation to complete. Keep an eye on the bill to ensure you don’t get billed before the investigation is closed.
ApinderSingh HarishRaj ok yes statement date is 20th May, let see how it goes, now as i got th card reissued, i cannot track the SRs, the last I seen was marked transction dispute- card not present - in progress, what that means ?