ApinderSingh I applied for Eterna on 31st January. They did office verification where I was physically present, they also did home verification where my friend answered. Within a 10 days I was able to check the updated status in site. It said the application was rejected because of internal policy.
I mailed them asking for clarification and if it can be reconsidered or not. They replied stating that they need aadhar with the home address to proceed. Provided them with masked aadhar. They approved and dispatched the card. Via Mail thread took 4-5 days to get it approved. Got the card on 21st February.